Sales Representative

Role Summary

The Sales Representative serves as the primary customer contact for sales inquiries, providing technical information, processing orders, and ensuring excellent customer service. This role requires strong communication skills, a technical background, and the ability to engage with clients effectively.

Key Responsibilities

• Serve as the main customer contact for sales inquiries, addressing questions and providing relevant product information.
• Prepare quotes and process customer orders efficiently to ensure timely fulfillment.
• Open service requests for the calibration lab, coordinating between customers and lab personnel.
• Provide basic technical information to customers regarding products and services.
• Keep customers informed about order lead times and proactively follow up on pending orders.
• Occasionally participate in trade shows and customer visits to represent the company and promote products.

Qualifications and Skills

• Technical background is essential for effectively selling specialized products.
• Previous experience in technical sales is a plus.
• Strong customer service skills and the ability to build and maintain relationships with clients.
• Excellent verbal and written communication skills to convey technical information clearly.
• Proficiency in using CRM software and sales tracking tools.
• Ability to work independently and collaborate with internal teams to meet sales goals.
• Strong problem-solving skills to address customer inquiries and resolve sales-related challenges.