8.9 Management Reviews (Option A)

The laboratory management shall review its management system at planned intervals to ensure its continuing suitability, adequacy, and effectiveness.

8.9.1 Management System Review

The laboratory management shall review its management system at planned intervals to ensure its continuing suitability, adequacy, and effectiveness, including the stated policies and objectives related to the fulfilment of this document.

8.9.2 Inputs to Management Review

The inputs to management review shall be recorded and shall include information related to the following:

  1. Changes in internal and external issues relevant to the laboratory.
  2. Fulfilment of objectives.
  3. Suitability of policies and procedures.
  4. Status of actions from previous management reviews.
  5. Outcome of recent internal audits.
  6. Corrective actions.
  7. Assessments by external bodies.
  8. Changes in the volume and type of work or in the range of laboratory activities.
  9. Customer and personnel feedback.
  10. Complaints.
  11. Effectiveness of any implemented improvements.
  12. Adequacy of resources.
  13. Results of risk identification.
  14. Outcomes of the assurance of the validity of results.
  15. Other relevant factors, such as monitoring activities and training.

8.9.3 Outputs from Management Review

The outputs from the management review shall record all decisions and actions related to at least:

  1. The effectiveness of the management system and its processes.
  2. Improvement of laboratory activities related to the fulfilment of the requirements of this document.
  3. Provision of required resources.
  4. Any need for change.